Emergency Support Services

GENERAL SUPPORT

The Samaritans

116 123


Childline

0800 1111

www.childline.org.uk


The Mix (general support for under 25s)

0808 808 4994

www.themix.org.uk

CRISIS & EMERGENCY

Police

101(ask for Hertfordshire)


Children’s Services Emergency

0300 123 4043


NightLife Crisis Centre (Fri-Mon 6pm –2am)

01923 256391


Give Us A Shout (crisis support)

Text ‘shout’

85258

HEALTH

NHS Herts Helpline

0300 777 0707

(8am - 7pm)

01438 843322 (5pm - 8am)

111 (non-emergency medical help)


Health for Teens (confidential advice for any Health issue)

07480 635050

www.healthforteens.co.uk


Chat Health

Health texting service for young people at secondary schools in Hertfordshire

(Monday to Friday, 9am to 5pm)

Text to:

07480 635050


BEAT (Eating Disorders)

0808 801 0677

www.beateatingdisorders.org.uk


Elstree Way Sexual Health Clinic

0300 008 5522

DRUGS & ALCOHOL

Drinkline (free confidential helpline for people concerned about their drinking)

0300 123 1110


Adolescent Drug & Alcohol Service for Hertfordshire (A-DASH)

Confidential advice, support and specialist assessment and treatment to young people who have drug and alcohol problems under the age of 18.

01992 531917

 

HOMELESSNESS

Herts Young Homeless

01707 272769

www.hyh.org.uk

SUICIDE

Papyrus (Prevention of young suicide)

0800 068 4141

https://papyrus-uk.org/

MENTAL HEALTH SERVICES

Saneline 0845 767 8000 (6pm - 11pm)

Kooth

Herts Mind Network

Young Minds

Mindful

APPS

Calm Harm App (Self-harm support/distraction app)

Headspace (mindfulness/relaxation app)

PARENT RESOURCES

CAFCASS (Children and Family Court Advisory and Support Service) - 0844 353 3350

Frank (confidential helpline for parents and teens who need advice on drugs and alcohol) - 0800 776600 www.talktofrank.com

The Family Information Service (Free impartial information/guidance on a full range of childcare, children’s services and resources across Hertfordshire) - 0300 123 4052 www.hertfordshire.gov.uk

Family Lives (24-hour helpline for parents) - 0800 776 600

Parenting and family support from Family Lives (formerly Parentline Plus) Helpline - 0808 800 2222 askus@familylives.org.uk www.familylives.org.uk (live chat)

KEEPING YOUR CHILD SAFE ONLINE

Thinkuknow Thinkuknow by National Crime Agency-CEOP (Child Exploitation and Online Protection) provides resources for parents and carers and children of all ages to help keep children safe online.


ChildnetChildnet Guidance for ParentsChildnet Guidance on Keeping Under Fives Safe Online

Childnet has developed guidance for parents and carers to begin a conversation about online safety, as well as guidance on keeping under-fives safe online.


Parent InfoParent Info is a collaboration between Parent Zone and NCA-CEOP, providing support and guidance for parents and carers related to the digital world from leading experts and organisations.


NSPCC NSPCC has guidance for parents and carers to help keep children safe online.


UK Safer Internet CentreUK Safer Internet Centre provides tips and advice for parents and carers to keep children safe online - you can also report any harmful content found online through the UK Safer Internet Centre.

BEREAVEMENT CARE

Cruse Bereavement Care Hertfordshire – support the wellbeing anyone 5-18 who has experienced the death of a loved one

01707 264293

www.cruse-hertfordshire.org.uk/our-services/children-and-young-peoples-bereavement-support


Child Bereavement UK – support children and young people with bereavement support

0800 02 888 40

www.childbereavement.org


Grief Encounter (bereavement)

0808 802 0111