Emergency Support Services

NightLife Crisis Service

01923 256391

(Fri-Mon 6pm –2am)

The Samaritans


NHS Herts Helpline

0300 777 0707

(8am - 7pm)

01438 843322 (5pm - 8am)

111 (non-emergency medical help)


101(ask for Hertfordshire)

Children’s Services Emergency

The Mix (general support for under 25’s)

Grief Encounter (bereavement)

Give Us A Shout (crisis support)

Text ‘shout’


Herts Young Homeless

Health for Teens (confidential advice for any Health issue)

BEAT (Eating Disorders)

Papyrus (Prevention of young suicide)

Drinkline (free confidential helpline for people concerned about their drinking)

Adolescent Drug & Alcohol Service for Hertfordshire (A-DASH)

Confidential advice, support and specialist assessment and treatment to young people who have drug and alcohol problems under the age of 18.

01992 531917

Elstree Way Sexual Health Clinic


Saneline 0845 767 8000 (6pm - 11pm)


Herts Mind Network

Young Minds



Calm Harm App (Self-harm support/distraction app)

Headspace (mindfulness/relaxation app)


CAFCASS (Children and Family Court Advisory and Support Service) - 0844 353 3350

Frank (confidential helpline for parents and teens who need advice on drugs and alcohol) - 0800 776600 www.talktofrank.com

The Family Information Service (Free impartial information/guidance on a full range of childcare, children’s services and resources across Hertfordshire) - 0300 123 4052 www.hertfordshire.gov.uk

Family Lives (24-hour helpline for parents) - 0800 776 600


Thinkuknow Thinkuknow by National Crime Agency-CEOP (Child Exploitation and Online Protection) provides resources for parents and carers and children of all ages to help keep children safe online.

ChildnetChildnet Guidance for ParentsChildnet Guidance on Keeping Under Fives Safe Online

Childnet has developed guidance for parents and carers to begin a conversation about online safety, as well as guidance on keeping under-fives safe online.

Parent InfoParent Info is a collaboration between Parent Zone and NCA-CEOP, providing support and guidance for parents and carers related to the digital world from leading experts and organisations.

NSPCC NSPCC has guidance for parents and carers to help keep children safe online.

UK Safer Internet CentreUK Safer Internet Centre provides tips and advice for parents and carers to keep children safe online - you can also report any harmful content found online through the UK Safer Internet Centre.